Evaluating Reference Service
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Evaluating Reference Services
Author: Jo Bell Whitlatch
language: en
Publisher: American Library Association
Release Date: 2000-08
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Evaluation of Reference Services
Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
An Introduction to Reference Services in Academic Libraries
An introductory text on various aspects of reference services that requires your students to think!An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public ac