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Communication Arts

Sustainable Tourism Management at World Heritage Sites

World Heritage Sites are among the most emblematic tourism destinations and attractions, facing numerous challenges due to an ever increasing tourism activity and related development issues. This Conference was held as part of a strategic collaboration between UNWTO and the UNESCO World Heritage Centre in order to address key tourism policy and management issues, such as coordination between heritage management and tourism organisations, extending benefits to local communities, reducing tourism congestion and environmental impacts, increasing site financing and enhancing the interpretation and communication of heritage values through tourism. This report summarizes the rich exchange of experience from the Conference, including the overall conclusions, expert presentations, a range of case studies across the Asia region, as well the results of field exercises and working group discussions analysing the Mount Huangshan National Park and Hongcun-Xidi Ancient Villages, illustrating how World Heritage Sites can be integrated into broader regional and destination-level tourism management processes.

An Ounce of Prevention

Fire, flood, earthquake, vandalism, a terrorist attack-the issues of safety measures, emergency response, and disaster recovery have now become an important part of the planning strategies for most organizations. For the information organization, such as a library, archives, or record center, this responsibility has taken on new dimensions with the proliferation of various forms of electronic media. The authors take the approach that disaster recovery planning must touch every department of an organization and that emergency response must be a carefully mapped strategy. This broad-based approach to "integrated disaster planning" explains each phase of disaster planning, with chapters covering prevention planning, protection planning, preparedness planning, response planning, and recovery planning. The authors consider collections, records, facilities, and systems and include a chapter on post-disaster planning as well. The authors also cover federal and local assistance programs and list other sources for financial assistance. Although the main thrust of the book is the protection of documents, human safety in case of disaster is stressed explicitly and implicitly throughout. Indispensible for every information organization.