Managing Interpersonal Conflict


Managing Interpersonal Conflict pdf

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Managing Interpersonal Conflict


Managing Interpersonal Conflict

Author: William A. Donohue

language: en

Publisher: SAGE

Release Date: 1992-07


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Managing Interpersonal Conflict helps readers better understand and ultimately manage their routine interpersonal conflicts. Specifically, the book walks readers through the conflict process--from the initial decision of whether or not to confront differences to how to plan the actual confrontation. Donohue deals extensively with the negotiation process and, if negotiation proves unsuccessful, with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues. The key to managing conflict is to address differences collaboratively so parties can create better solutions and, ultimately, strengthen their relationships. Managing Interpersonal Conflict prepares and encourages the reader to stop avoiding their conflicts and start confronting them. Designed for college and university undergraduates, Donohue′s text and the Interpersonal Commtext series will also interest students and professionals in management studies, sociology, organization studies, and social psychology. "They provide a very useful look at a somewhat broader than usual range of conflict issues. . . . Where the decision is to confront, it offers useful approaches to allowing face saving and to issue structuring that will allow the conflict, in many cases, to be readily resolved. . . . The second section . . . provides a useful and easily worked with framework for negotiating, and deals most effectively with the use of and responses to the exercise of power in the negotiation context. . . . The book is exceptionally readable and effective in its presentation of approaches to conflict. While it is not a traditional academic text, periodic references to the conflict literature are used to allow the reader to examine the issues presented in more depth. The book will serve as an outstanding text for a training program in conflict management and can also be used by an individual effectively to learn these techniques." --The Alternative Newsletter

Managing Interpersonal Conflict


Managing Interpersonal Conflict

Author: Nancy A. Burrell

language: en

Publisher: Routledge

Release Date: 2014-02-05


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Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict. This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

Managing Interpersonal Conflict


Managing Interpersonal Conflict

Author: Pawan Kumar Singh

language: en

Publisher:

Release Date: 1988-01-01


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The Theme Of The Present Book Rotates Around Interpersonal Conflict Among Executives And Conflict Management Strategies Adopted Particularly By Subordinates Towards Their Superiors. In Fact, In An Organization Barring One Or Two Executives Each Executive Has To Play The Roles Of Superior As Well As Of Subordinate. The Theme Of The Book Is Useful For Both Roles. Some Of The Questions Which The Book Attempts To Resolve Are: A) How To Convert Alienated Employees To Problem-Solvers? B) Do Youngsters Have More Zeal To Resolve Interpersonal Conflict By Taking The Bull By Horns? Or, Do Experience And Age Convert Executives As Fence-Sitters In Situation Of Interpersonal Conflict? C) Does Nature Of Conflict Management Strategies Differ Among Various Departments Viz. Production, Finance , Human Resource, Marketing, And If So, Why? D) Does Professional Qualification Has Any Impact On Conflict Resolution Style? F) Do Accomplishers And Happy-Go-Luckies Differ On Conflict Resolution Style? G) Whether Temperament Of Superior Has Any Impact On Subordinate S Conflict Resolution Strategy?The Book Can Be Useful For Students Of Organisational Behaviour, For Teachers And Researchers In The Field Of Managing Interpersonal Conflict And For Executives And Trainers Who Strive For Converting Differences In Opinions Into Opportunities For Organizations.