Offshore Back Office Operations

Offshore Back Office Operations

This study focuses on back office operations (distance delivery of range of non-core service functions), as a way of doing business that offers significant business opportunities for governments and service firms in developing and transitional economies. It explains the phenomenon and types of back office operations; and how to determine back office operations as a deliberate development strategy. It delineates the structure for a back office promotional initiative and addresses competitiveness issues. It also outlines how to attract foreign investors or clients for local suppliers and gives examples of strategies that various countries have used to develop back office capabilities.

Yearbook

Global Productions

This volume discusses the Information Society from the perspective of the work forces it employs. The book focuses on the changes occurring at the sites of production of communication and information commodities in both industrial and less developed countries.