Performance Measurement Explained
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Performance Measurement Explained
Performance measurement is firmly entrenched in many aspects of our society: the grades we receive in school, the approval rating of our politicians, the statistics of our favorite athletes. However, most employees do not have an effective performance measurement system to evaluate and ultimately motivate them to perform better in their daily endeavors. Performance Measurement Explained: Designing and Implementing Your State-of-the-Art System is a complete and easy-to-use guide to establishing a performance measurement system in any organization. Written to be easy to use at any level, this book explains the systematic process for designing and implementing a performance measurement system. the best-selling authors provide a step-by-step performance measurement system design process, including information on what to measure, how to measure it, and how to evaluate the results. the book contains many illustrations and charts, with numerous examples and case studies. an outstanding guide for any manager looking to improve employee performance. I am confident that this will be a valuable book to many indivduals and companies. I have been looking for a tool like Performance Measurement Explained for a long time. - Jens W. Kuehne, Quality Engineer Detroit Diesel Corporation.
Evaluation and Performance Measurement of Research and Development
Author: Vittorio Chiesa
language: en
Publisher: Edward Elgar Publishing
Release Date: 2009-01-01
This book develops and illustrates a comprehensive, multi-level framework for the evaluation of industrial research and development (R&D) activities and the measurement of their performance. The framework encompasses a set of hierarchical, interrelated levels at which R&D evaluation and performance measurement could be undertaken. This enlightening book focuses on the single industrial firm to study performance measurement of R&D functions, projects and individual researchers or engineers. It also addresses R&D evaluation from the point of view of financial markets, with a focus on the relationship between R&D investments and the value of the traded firm. The book broadens tin scope to study the role of technology platforms as R&D coordination mechanisms and also looks at the evaluation of R&D policies. This book will be warmly welcomed by researchers and postgraduate students in disciplines concerned with innovation management, technology policy, and finance who wish to gain an updated overview of R&D evaluation and performance measurement as well as exploring different units of analysis.
Actionable Performance Measurement
Measurement is absolutely essential for any organization or company, functional area, department, business unit, project, or individual. Companies must know how their processes are performing, how well they are meeting customers’ needs, how targeted improvements are being achieved, and how management is doing. Accurate performance measures tell companies where they are, and to take action if they are not on track or if performance does not meet expectations.Actionable Performance Measurement presents many different methods to help readers develop metrics and performance measures. To aid in corporate measures development and strategic, tactical and/or business planning, a quick and effective method of identifying specific key results areas is outlined and explained. Both customer and employee focuses are presented: how to measure each, and how to develop good surveys. In addition, Howell explains several methods for setting realistic-but-stretch targets, as well as a technique for measuring “apples and oranges.”Readers will be able to measure employee and customer satisfaction, and be prepared to capably lead or be a member of a corporate or business unit measurement team to assess existing performance indicators effectiveness.Included is a student workbook to be used as a teaching tool in conjunction with the books.