Tech Support 101
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Tech Support 101
Author: Andrew Brown
language: en
Publisher: Createspace Independent Publishing Platform
Release Date: 2013
The tech support 101 book is written to provide a basic understanding on how to troubleshoot in the information technology world. The book provides hardware, and software guidance. The book also provides screenshots, and flowcharts to provide a better understanding for the reader.
A Career in Customer Service and Tech Support
Author: Jeff Mapua
language: en
Publisher: The Rosen Publishing Group, Inc
Release Date: 2014-12-15
This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.
Tech Support 101
The tech support 101 book is written to provide a basic understanding on how to troubleshoot in the information technology world. The book provides hardware, and software guidance. The book also provides screenshots, and flowcharts to provide a better understanding for the reader.