Telemarketer S Abc

Telemarketer´s ABC

To many people, telemarketing is a fear that needs to be conquered. Maybe it stems from a fear of conflict, that the call ends with a “no” or that you can't answer the customer's questions etc. To analyse who you are dealing with, breaking the ice and asking the right questions, creating a report and a relationship with the customer, listening and convincing without nagging and close the deal as ell as ending a call that will not be profitable within 30 seconds is an art form that a lot of people do every day. Telemarketing is a growing and cost effective solution that more and more companies use. Here are some hands-on tips to you from a telemarketer that has more than 140 000 calls with good efficiency and almost 7 years of experience in the business. If you are thinking about working with the phone as your tool, temporarily or permanently, this book is your help.

S. Schiffman's Telemarketing

America's #1 corporate sales trainer shows readers how to qualify a prospect by phone, what constitutes an effective follow-up, what approach to take when prospects have received direct mail appeal beforehand, how best to close the sale over the phone, plus "hot tips" from today's best telemarketers.

Telemarketing Skills Training Manual